Frequently Asked Questions

uPVC is durable, low-maintenance, and offers excellent energy efficiency at a cost-effective price point. Composite doors feature a dense insulating core, making them exceptionally strong, secure, and ideal for main entrances. Aluminium offers superior structural strength with slim frame profiles, allowing for larger glass panes and a sleek aesthetic.

Lead times depend on the specific product and project scale, but standard uPVC windows, uPVC doors, and composite doors generally take around 3 to 4 weeks from order confirmation. Custom aluminium products, such as bi-folds and sliding doors, usually take between 4 to 6 weeks. If you have a specific deadline, let us know during your survey and we will do our best to meet it.

Because every property is unique, pricing varies based on the number of frames, exact dimensions, and selected materials. We provide free home surveys and clear, itemised quotes so you know the exact cost upfront, with no hard sales tactics or hidden charges.

Our specialism is window and door design, supply and installation. We offer new and replacement UPVC windows, UPVC doors, composite doors, patio doors, garage doors and more. Whatever door or window services you need, we can help. 

The quickest way to reach us is by sending a message directly on WhatsApp or by filling out our online quick quote form. Ricky or Luke will get right back to you to answer your questions or to book a free home survey for your window installation in Bournemouth, Poole, or the surrounding areas. You can also give us a call if you prefer to chat through your project with us over the phone.

Security is a top priority for all our installations. Our complete range of windows and doors comes fitted with multi-point locking systems, durable hinges, and toughened safety glass options designed to resist forced entry and keep your home protected.

RILU Windows & Doors is based in Poole, Dorset, but we cover the surrounding area, including Bournemouth, Christchurch, Guernsey and beyond. If you’re interested in working with us but are unsure if we cover your area, get in touch today. 

Most standard domestic installations take between 1 and 3 days. Replacing a single front door or patio door usually takes less than a full day, while replacing windows across an entire house typically takes between 2 to 3 days depending on the property layout.

Yes, modern double glazing provides superior thermal insulation, preventing draughts and keeping heat inside your home. Replacing older, inefficient frames or blown glass units with energy-efficient A-rated windows can lower your heating costs and improve your home’s energy rating.

In most standard residential cases, replacing existing windows and doors on a like-for-like basis does not require planning permission. However, if your property is listed or located within a designated conservation area, specific guidelines may apply. We can advise you on compliance during your initial survey.